Front Desk & Guest Services Agent — Flexible Schedule

Hyatt Hotels Corporation; Round Rock, Northern (TX, KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Full health insurance

Flexible schedule

Tips potential

Job summary

Hyatt Hotels Corporation invites applications for a Front Desk Agent role at a location in the United States. The position focuses on delivering high-quality guest service, checking guests in and out, and efficiently handling transactions with attention to security and confidentiality.

The ideal candidate is flexible, upbeat, and able to work long hours including weekends and holidays. Hospitality experience is a plus, but not required, as training will be provided.

Qualifications

• Ability to be flexible and adapt to any situation.
• Outgoing personality with a positive attitude.
• Previous hospitality experience is helpful but not required.
• Ability to stand and move at a fast pace for long periods.
• Must be available to work weekends and holidays as necessary.

Responsibilities

• Provide highest quality service to guests and anticipate their needs.
• Check guests in and out efficiently and in a friendly manner.
• Follow cash handling and hotel accounting procedures.
• Develop knowledge of hotel staff, services, hours, rates, amenities, surroundings.
• Assist in maintaining lobby and entrance cleanliness.
• Ensure security and confidentiality of guest and hotel information.
• Respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

Skills

flexibility

customer service

outgoing personality

hospitality experience

long hours tolerance

weekend availability

Job description

Hyatt Hotels Corporation invites applications for a Front Desk Agent role at a location in the United States. The position focuses on delivering high-quality guest service, checking guests in and out, and efficiently handling transactions with attention to security and confidentiality.

The ideal candidate is flexible, upbeat, and able to work long hours including weekends and holidays. Hospitality experience is a plus, but not required, as training will be provided.