Front Desk/Guest Service Representative

CMC Hotels; Cary (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive wages based on experience

Paid Vacation

Holiday Pay

401k

Job summary

CMC Hotels in Cary, NC is seeking a customer-service oriented front desk associate to welcome guests and manage check-in/check-out with professionalism.

Ideal candidates have previous hotel experience, strong communication skills, and the ability to work independently while maintaining brand standards and guest satisfaction.

Competitive wages are based on experience, with benefits including paid vacation, holiday pay and 401(k). Reliable transportation and a clean background are required.

Qualifications

• Previous hotel experience is highly desired.
• Be self motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.

Responsibilities

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Skills

Customer service orientation

Communication skills

Self-motivation

Attention to detail

Computer skills

Job description

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Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, inclu ding:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k

Job Duties include but are not limited to:

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Job Requirements:

• Previous hotel experience is highly desired.
• Be self motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.