Front Desk Guest Service Agent — Hospitality Role

Cabazon/Morongo Hampton Inn & Home2 Suites by Hilton; Cabazon (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Employee hotel discounts

Benefits package (Medical, Dental, Vis

Paid vacation

Job summary

Cabazon Hampton Inn and Home2 Suites by Hilton in Cabazon, CA is opening and seeks a Guest Service Agent. You will warmly welcome guests, check them in and out, answer phones, and manage guest requests while helping maintain a clean, inviting lobby and breakfast area.

The role offers both full-time and part-time hours, with competitive pay, employee discounts, and benefits as the team grows with the brand.

Qualifications

• Prior customer service experience preferred; hospitality experience is a plus.
• Strong communication and customer service abilities.
• Ability to handle confidential guest information with integrity.
• Basic computer skills and cash-handling proficiency.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Check guests in and out and assign rooms.
• Answer phones, route calls, and take guest messages accurately.
• Respond to guest questions, requests, and concerns promptly and professionally.
• Maintain accurate cash and transaction records.

Skills

Customer service

Communication skills

Cash handling

Flexible schedule

Professional demeanor

Education

High school diploma or equivalent

Tools

Point-of-Sale system

Job description

Cabazon Hampton Inn and Home2 Suites by Hilton in Cabazon, CA is opening and seeks a Guest Service Agent. You will warmly welcome guests, check them in and out, answer phones, and manage guest requests while helping maintain a clean, inviting lobby and breakfast area.

The role offers both full-time and part-time hours, with competitive pay, employee discounts, and benefits as the team grows with the brand.