Front Desk Guest Service Agent - Opening Team

Tharaldson Hospitality; Cabazon (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Daily pay option

Employee hotel discounts

Health benefits & 401(k)

Paid vacation

Job summary

Tharaldson Hospitality Management is hiring a Guest Service Agent for the Cabazon opening of the Hampton Inn & Suites. You will warmly welcome guests, check in/out, answer calls, and keep records accurate while supporting a friendly, efficient front desk team.

Join an opening team with opportunities to grow in a nationwide hospitality company. The role offers full-time and part-time hours with a starting pay of $19.00 per hour and comprehensive benefits for eligible associates.

Qualifications

• Previous customer service experience preferred; hospitality experience is a plus.
• Friendly, positive attitude and genuine desire to help others.
• Strong communication and customer service skills.
• Ability to remain professional and calm with guest concerns.
• Basic computer and cash-handling skills.
• Flexible schedule including evenings, weekends, and holidays.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Check guests in and out and assign rooms.
• Answer phones, route calls, and take guest messages.
• Respond to questions, requests, and concerns promptly.
• Handle guest information with confidentiality and integrity.
• Maintain accurate cash and transaction records.
• Complete front desk paperwork, logs, and reports.
• Keep lobby clean and welcoming; assist with breakfast service as needed.
• Provide wake-up calls and assist with special requests.
• Support sales and marketing efforts as directed by the General Manager.
• Assist with laundry and other hotel operations as needed.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Cash handling

Reliability

Flexibility

Education

High school diploma or equivalent

Tools

POS (Cash Register)

Job description

Tharaldson Hospitality Management is hiring a Guest Service Agent for the Cabazon opening of the Hampton Inn & Suites. You will warmly welcome guests, check in/out, answer calls, and keep records accurate while supporting a friendly, efficient front desk team.

Join an opening team with opportunities to grow in a nationwide hospitality company. The role offers full-time and part-time hours with a starting pay of $19.00 per hour and comprehensive benefits for eligible associates.