Front Desk Guest Service Agent

Local30sandiego; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free lunch

Free parking

Health benefits

On-Demand Pay

Travel discounts

Job summary

San Diego Mission Bay Resort in San Diego seeks a Front Desk Agent to greet guests, showcase the hotel and its amenities, and ensure a memorable stay.

You will interact with visitors from around the world, handle inquiries, and help create positive experiences in a fast-paced environment with a focus on service and hospitality. This role supports our culture of teamwork and guest care.

Qualifications

• Refined verbal and written communication skills.
• Strong computer skills.
• Positive attitude.
• Experience taking care of guests in a fast-paced environment.
• Flexible schedule availability.

Responsibilities

• Greet and assist guests at the front desk.
• Promote hotel amenities and local surroundings to guests.
• Ensure guest satisfaction and resolve issues promptly.
• Coordinate with other hotel departments to meet guest needs.

Skills

Verbal communication

Written communication

Computer skills

Positive attitude

Guest service

Job description

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family.

The JOB:

As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime!

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to take care of others.

The OFFER:

In return, you are rewarded with a competitive compensation package, incentive opportunities, and the following benefits:

• competitive compensation package
• incentive opportunities
• free lunch
• free parking
• health benefits
• On-Demand Pay (your Pay before Payday)
• travel discounts at partner Noble House Hotels around the country
• rate of pay $25.00 per hour

Our CULTURE:

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Refined verbal and written communication skills
• Strong computer skills
• Positive attitude
• Experience taking care of guests in a fast-paced environment
• Flexible schedule availability