Front Desk Guest Service Agent

Noble-House-Hotels-

San Diego (CA)

On-site

USD 29,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Free lunch

Free parking

On-Demand Pay

Travel discounts

Job summary

San Diego Mission Bay Resort, part of Noble House Hotels & Resorts, is seeking a Front Desk Agent to warmly greet guests, handle inquiries, and showcase the hotel's amenities. You will be a visible ambassador, delivering a high level of service in a fast-paced environment, coordinating with other departments to ensure memorable stays.

The offer includes a competitive hourly rate of 25 dollars, health benefits, free lunch, free parking, On-Demand Pay, and travel discounts with Noble House Hotels

Qualifications

Refined verbal and written communication skills.
Strong computer skills.
Positive attitude.
Experience taking care of guests in a fast-paced environment.
Flexible schedule availability.

Responsibilities

Greet and interact with guests from around the world to showcase the hotel and its amenities.
Assist guests with check-in and check-out and respond to inquiries to enhance their stay.
Promote hotel amenities and partner offers such as travel discounts.
Collaborate with front desk and other departments to deliver exceptional guest service.

Skills

Verbal communication

Written communication

Guest service

Computer skills

Flexible schedule

Job description

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family.

The JOB:

As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime!

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to take care of others.

The OFFER:

In return, you are rewarded with a competitive compensation package, incentive opportunities, and the following benefits:

competitive compensation package
incentive opportunities
free lunch
free parking
health benefits
On-Demand Pay (your Pay before Payday)
travel discounts at partner Noble House Hotels around the country
rate of pay $25.00 per hour

Our CULTURE:

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements