Front Desk Guest Experience Specialist (Part-Time)

Automatic Data Processing, Inc.; Spokane (WA); Vor Ort; USD 24.000 - 25.000; Teilzeit

Benefits dieser Stelle

Health insurance

Paid time off

Zusammenfassung

LaQuinta Downtown Spokane is seeking a part-time Front Desk Agent to deliver exceptional guest services, assist with check-in/check-out, and support front office operations in a fast-paced hotel setting.

You will greet guests, handle inquiries, process reservations, and ensure brand standards are upheld across the lobby. Availability may include evenings, weekends, and holidays based on operational needs.

Qualifikationen

• Customer service experience or hospitality experience preferred (hotel front desk a plus).
• High school diploma or GED required.

Aufgaben

• Greet guests and provide check-in/check-out services.
• Handle guest questions, requests and concerns in a timely manner.
• Process reservations, room assignments and payments accurately.
• Follow cash handling procedures and front desk policies.
• Maintain front desk and lobby standards.
• Coordinate with housekeeping and maintenance to meet guest needs.
• Answer phones, manage emails and respond to inquiries.
• Support loyalty programs and local marketing initiatives.
• Maintain cleanliness and organization of the front desk and lobby.
• Perform other duties as assigned.

Kenntnisse

Friendly communication

Multitasking

Basic computer skills

Ausbildung

High school diploma or GED

Tools

Opera PMS

OnQ

Choice Advantage

Jobbeschreibung

LaQuinta Downtown Spokane is seeking a part-time Front Desk Agent to deliver exceptional guest services, assist with check-in/check-out, and support front office operations in a fast-paced hotel setting.

You will greet guests, handle inquiries, process reservations, and ensure brand standards are upheld across the lobby. Availability may include evenings, weekends, and holidays based on operational needs.