Guest Services Front Desk Agent – Downtown Spokane (Part-Time)

Ignite Hotels

Spokane (WA)

On-site

USD 24,000 - 25,000

Part time

5 days ago
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Benefits offered by this job

Health Insurance
Paid Time Off

Job summary

Ignite Hotels' LaQuinta Downtown Spokane location is seeking a part-time Front Desk Agent to deliver exceptional guest service, manage check-in/check-out, and support front office operations in a fast-paced hotel environment.

Responsibilities include greeting guests, handling inquiries, processing reservations and payments, and coordinating with housekeeping to meet guest needs. Must maintain professional conduct and brand standards at all times.

Qualifications

  • Friendly, professional communication with a service-first mindset.
  • Ability to multitask and stay calm in a fast-paced environment.
  • Basic computer skills; experience with PMS systems is a plus.

Responsibilities

  • Greet guests warmly and assist with check-in/check-out.
  • Handle guest questions and requests professionally and promptly.
  • Process reservations, room assignments, and payments accurately.

Skills

Friendly communication
Multitasking
PMS familiarity
Reliable/ punctual
Professionalism
Guest recovery

Education

High school diploma or GED

Tools

Opera PMS
OnQ PMS
Choice Advantage

Job description

Ignite Hotels' LaQuinta Downtown Spokane location is seeking a part-time Front Desk Agent to deliver exceptional guest service, manage check-in/check-out, and support front office operations in a fast-paced hotel environment.

Responsibilities include greeting guests, handling inquiries, processing reservations and payments, and coordinating with housekeeping to meet guest needs. Must maintain professional conduct and brand standards at all times.

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