Front Desk & Guest Experience Specialist - Paid Training

SmartRecruiters, Inc.; Houston (TX); On-site; USD 46,000 - 53,000; Full time

Job summary

Biz Voice Boost, based in Houston, TX, seeks a friendly Receptionist to be the first point of contact for customers, visitors, and staff. You will manage front desk operations, answer questions, provide information about services, and support general office activities.

The role offers paid training, a supportive team, ongoing development, and opportunities for growth within a collaborative environment. Strong communication and organizational skills are essential for success.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Customer-focused attitude and reliable time management.
• Previous receptionist or customer service experience is a plus but not required.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Provide general information about products, services, and company activities.
• Maintain a clean, organized, and welcoming reception area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and correspondence.
• Maintain accurate visitor and customer information.
• Communicate messages and customer questions to appropriate team members.
• Support basic administrative and office activities.
• Assist with organizing office materials and supplies.
• Help coordinate communication between customers and office staff.
• Provide a positive and professional experience for visitors.
• Participate in ongoing training and professional development.
• Paid training
• Supportive team environment
• Hands-on office and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Skills

Strong communication skills

Customer service oriented

Organizational skills

Phone etiquette

Multitasking

Education

High school diploma or equivalent

Job description

Biz Voice Boost, based in Houston, TX, seeks a friendly Receptionist to be the first point of contact for customers, visitors, and staff. You will manage front desk operations, answer questions, provide information about services, and support general office activities.

The role offers paid training, a supportive team, ongoing development, and opportunities for growth within a collaborative environment. Strong communication and organizational skills are essential for success.