Front Desk Guest Experience Specialist - Flexible Scheduling

Drury Hotels Company, LLC; Paducah (KY); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 (bonus is

Hotel discounts

Free room nights

Company-matched 401(k)

Job summary

Drury Hotels is seeking a friendly front desk associate to welcome guests and handle check-in/check-out at our Paducah property. You will manage guest records, promote programs, handle cash, and ensure a positive experience for a diverse guest mix.

Responsibilities include breakfast service support, Kickback duties, and maintaining a courteous, professional demeanor. We offer a supportive culture with growth opportunities and a commitment to hospitality excellence.

Qualifications

• Friendly, customer-oriented demeanor and strong interpersonal skills.
• Attention to detail in busy front-desk environments.
• Experience with handling cash, making change, and basic office equipment.
• Ability to understand and communicate in English.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Perform front desk duties: check-in/out, cash handling, guest records, and satisfaction monitoring.
• Promote hotel programs and manage bookings with courtesy and efficiency.
• Assist with breakfast service and Kickback duties as needed.
• Maintain high standards of hospitality and integrity in interactions with guests and team members.

Skills

Warm and friendly demeanor

Attention to detail

Money handling

Office equipment familiarity

English language proficiency

Independent work ability

Job description

Drury Hotels is seeking a friendly front desk associate to welcome guests and handle check-in/check-out at our Paducah property. You will manage guest records, promote programs, handle cash, and ensure a positive experience for a diverse guest mix.

Responsibilities include breakfast service support, Kickback duties, and maintaining a courteous, professional demeanor. We offer a supportive culture with growth opportunities and a commitment to hospitality excellence.