Front Desk Guest Experience Specialist – Flexible Scheduling

Drury Hotels; Greensboro (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonuses up to $3200/year

Flexible scheduling and paid time off

Health benefits including medical, dental, and vision

Company-matched 401(k) retirement plan

Career growth opportunities and internal promotions

Hotel discounts and free room nights

Job summary

A leading hotel chain in Greensboro, North Carolina, is seeking a front desk team member to provide exceptional customer service. This role includes assisting guests with check-in and check-out, ensuring a positive experience, and maintaining high standards of hospitality. Ideal candidates should be friendly and organized, with strong attention to detail and a willingness to work independently. Join us for a fulfilling career with opportunities for growth and development.

Qualifications

• Must have a friendly manner and be able to relate to the public.
• Demonstrated attention to detail required.
• Must be able to handle money and use office machines.

Responsibilities

• Assist guests with check-in and check-out efficiently.
• Provide exceptional guest service with a positive attitude.
• Assist with breakfast and evening Kickback service.
• Maintain a high standard of service and hospitality.

Skills

Friendly and warm demeanor

Attention to detail

Multitasking ability

Basic cash handling skills

Effective communication skills

Job description

A leading hotel chain in Greensboro, North Carolina, is seeking a front desk team member to provide exceptional customer service. This role includes assisting guests with check-in and check-out, ensuring a positive experience, and maintaining high standards of hospitality. Ideal candidates should be friendly and organized, with strong attention to detail and a willingness to work independently. Join us for a fulfilling career with opportunities for growth and development.