Front Desk Guest Experience Specialist - Flexible Hours

Drury Hotels; Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Life insurance

Disability insurance

Team Member Assistance Program

Company-matched 401(k)

Job summary

Drury Plaza Hotel in North Charleston, SC is hiring immediately for full time and part time housekeepers. We offer incentives such as a quarterly bonus up to $3,200, flexible scheduling, paid time off, and hotel discounts including free room nights.

The team emphasizes growth with mentorship and internal promotions, plus comprehensive health and retirement benefits. Join a nationally recognized employer with numerous benefits, including medical, dental, vision, life, disability coverage, and a

Qualifications

• Warm and friendly manner in relating to and interacting with the public.
• Demonstrated attention to detail while handling multiple tasks simultaneously.
• Familiarity with handling money, making change, and using office machines in day-to-day activities.
• Ability to speak and receive direction in English.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service, and clean-up.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Ensure an exceptional guest experience by providing courteous, friendly guest service with a +1 Service attitude.
• With your can-do spirit and unique personality, you will shine at Drury Hotels.

Skills

Warm and friendly

Attention to detail

Money handling

English proficiency

Ability to multitask

Organized communication

Job description

Drury Plaza Hotel in North Charleston, SC is hiring immediately for full time and part time housekeepers. We offer incentives such as a quarterly bonus up to $3,200, flexible scheduling, paid time off, and hotel discounts including free room nights.

The team emphasizes growth with mentorship and internal promotions, plus comprehensive health and retirement benefits. Join a nationally recognized employer with numerous benefits, including medical, dental, vision, life, disability coverage, and a