Overnight Front Desk Auditor | Guest Service Pro

Drury Hotels; South Carolina; On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Hotel discounts

Free room nights

401(k) plan

Career growth

Health benefits

Award-winning employer

Job summary

Drury Plaza Hotel in North Charleston, SC, is seeking a Front Desk Associate to deliver warm, efficient guest service. You will handle check-ins/outs, manage records, balance cash, and support breakfast setup when needed.

The role may involve overnight shifts with lone-staff responsibilities and ensuring guest safety. We offer incentives, flexibility, room for growth, and comprehensive benefits including medical, dental and retirement plans.

Qualifications

• Must be able to speak English clearly and provide friendly, hospitable service.
• Ability to multitask and manage guest needs with accuracy.

Responsibilities

• Check guests in and out and maintain guest records.
• Balance receipts, run reports, and verify information.
• Assist with breakfast setup and possible food preparation.
• Provide courteous, efficient service and respond to inquiries and complaints.
• Be the sole on-site team member during overnight shifts when required.

Job description

Drury Plaza Hotel in North Charleston, SC, is seeking a Front Desk Associate to deliver warm, efficient guest service. You will handle check-ins/outs, manage records, balance cash, and support breakfast setup when needed.

The role may involve overnight shifts with lone-staff responsibilities and ensuring guest safety. We offer incentives, flexibility, room for growth, and comprehensive benefits including medical, dental and retirement plans.