Front Desk & Guest Experience Specialist — Auto

Fordofkirkland; California; Híbrido; USD 28 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and Dental insurance

Company-Paid Life Insurance

401(k) with Company Match

Paid Time Off

Resumo da oferta

Hyundai of Kirkland in Kirkland, WA, seeks a friendly Receptionist to be the first point of contact for guests in person and over the phone. You will greet visitors, help with appointments, and handle payments, while supporting clerical tasks and maintaining professional confidentiality.

Ideal candidates have prior receptionist or customer service experience, a positive attitude, and a commitment to delivering excellent customer service in a fast-paced automotive environment.

Qualificações

• Previous Reception, Call-Center, or Customer Service experience preferred.

Responsabilidades

• Serve as the first point of contact for all guests, providing a warm, professional, and customer-focused experience reflective of the Hyundai of Kirkland brand.
• Answer and efficiently direct all incoming calls to the appropriate departments or team members, ensuring timely and accurate communication.
• Greet and assist showroom visitors, service customers, and vendors with courtesy and professionalism.
• Support customers with appointment scheduling, service updates, and general inquiries to ensure a smooth and positive dealership experience.
• Accurately process customer payments and transactions, including cash, credit, and service invoices, following dealership policies.
• Assist with clerical and administrative tasks such as filing, data entry, document preparation, and mail distribution.
• Uphold confidentiality and professionalism when handling sensitive customer or business information.
• Contribute to a positive, team-oriented work environment focused on exceptional customer satisfaction.

Descrição da oferta de emprego

Hyundai of Kirkland in Kirkland, WA, seeks a friendly Receptionist to be the first point of contact for guests in person and over the phone. You will greet visitors, help with appointments, and handle payments, while supporting clerical tasks and maintaining professional confidentiality.

Ideal candidates have prior receptionist or customer service experience, a positive attitude, and a commitment to delivering excellent customer service in a fast-paced automotive environment.