Front Desk Guest Experience Specialist

LBA Hospitality; Waycross (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

LBA Hospitality in Waycross, GA, seeks a capable front office professional to greet and register guests, manage room assignments, promote hotel services, and act as Manager on Duty during late shifts.

You will balance cash and credit transactions, maintain guest privacy, coordinate with housekeeping, and ensure smooth nightly operations while delivering friendly, professional service to all guests.

Qualifications

• Must have strong guest service orientation and professional demeanor.
• Experience in front desk, guest relations, or related service roles is preferred.
• Proficient in cash handling, balance procedures, and basic computer literacy.

Responsibilities

• Greet and register guests, assign rooms, protect privacy, and handle special requests.
• Promote and sell hotel services and amenities; drive repeat business and future reservations.
• Maintain communications with management; operate as Manager on Duty during late/overnight shifts; ensure smooth front office operations.

Skills

Customer service

Communication

Problem solving

Multi tasking

Overnight shift

Education

High school diploma or equivalent

Tools

Property Management System (PMS)

Job description

LBA Hospitality in Waycross, GA, seeks a capable front office professional to greet and register guests, manage room assignments, promote hotel services, and act as Manager on Duty during late shifts.

You will balance cash and credit transactions, maintain guest privacy, coordinate with housekeeping, and ensure smooth nightly operations while delivering friendly, professional service to all guests.