Front Desk Guest Experience Specialist

Travelodge Sharon Springs KS; Sharon Springs (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits package with 401K

Promotional opportunities

Fun company to work for

Job summary

Travelodge Sharon Springs KS is seeking a friendly Front Desk Agent to greet guests, check in and out, and handle reservations. You will assist guests with directions and local recommendations while maintaining accurate records.

Requirements include a high school diploma, stable work history, and proficiency with Microsoft Office and hotel reservations systems. Experience with IHG brands is a plus; we value teamwork, composure under pressure, and a guest-first mindset.

Qualifications

• Experience greeting guests and handling check-ins/check-outs is required.
• Ability to manage time effectively and complete tasks on time.
• Strong customer service mindset and professional communication.
• Comfort with operating computer equipment and the reservations system.
• Excellent listening and problem-solving skills.
• Stable work history and reliability.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with directions and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and key inventory.
• Support front desk operations as needed.

Skills

Time management

Customer service

Team player

Education

High School diploma or equivalent

Tools

Reservations system

Microsoft Office

Job description

Travelodge Sharon Springs KS is seeking a friendly Front Desk Agent to greet guests, check in and out, and handle reservations. You will assist guests with directions and local recommendations while maintaining accurate records.

Requirements include a high school diploma, stable work history, and proficiency with Microsoft Office and hotel reservations systems. Experience with IHG brands is a plus; we value teamwork, composure under pressure, and a guest-first mindset.