Front Desk & Guest Experience Specialist

Playatgila; Northern (KY); Hybrid; USD 20.000 - 29.000; Vollzeit

Zusammenfassung

Vee Quiva Resort & Casino in Laveen, AZ is seeking a Front Desk Associate to handle guest arrivals and departures with a focus on warm service. You will check guests in and out, confirm details, and provide room keys near the reception area.

The role requires basic computer skills, strong guest interaction, and the ability to balance cash and payments. This position may involve a smoking environment.

Qualifikationen

• High School Diploma or GED required.
• Must pass pre-employment drug test and background check.
• Must be able to work in a smoking environment.

Aufgaben

• Performs check-in and check-out at hotel entrances.
• Inputs and retrieves guest data in the computer system.
• Verifies room rates and guest details.
• Provides room keys and related materials.
• Balances cash transactions and manages house bank.

Kenntnisse

Customer service

Communication

Cash handling

Guest interaction

Ausbildung

High School Diploma or GED

Tools

Microsoft Office Suite

Jobbeschreibung

Vee Quiva Resort & Casino in Laveen, AZ is seeking a Front Desk Associate to handle guest arrivals and departures with a focus on warm service. You will check guests in and out, confirm details, and provide room keys near the reception area.

The role requires basic computer skills, strong guest interaction, and the ability to balance cash and payments. This position may involve a smoking environment.