Front Desk & Guest Experience Specialist

R S Hospitality LLC; Lucedale (MS); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Team member discounts

Tuition reimbursement

Job summary

R S Hospitality LLC is seeking a friendly Front Desk Agent in Lucedale, MS to welcome guests, register them, and answer inquiries. You’ll balance folios, coordinate with housekeeping, and provide local recommendations with a smile.

Requirements include a high school diploma and solid computer/cash handling skills. This is a full-time on-site role with today’s benefits, including health, dental, vision, life insurance, and a 401k plan.

Qualifications

• High school diploma or equivalent.
• 1–12 months of experience in guest relations or front desk preferred.
• Strong computer and cash handling skills.

Responsibilities

• Check guests in and out and manage registrations.
• Provide quotes for room rates, upsell, and handle special requests.
• Balance and reconcile folios, process payments.
• Coordinate with Housekeeping to manage rooms and communicate guest needs.
• Assist guests with inquiries, directions, and local attractions.

Skills

Guest service

Cash handling

Computer literacy

Communication

Education

High school diploma or equivalent

Tools

Hotel software

Microsoft Office

Phone etiquette

Job description

R S Hospitality LLC is seeking a friendly Front Desk Agent in Lucedale, MS to welcome guests, register them, and answer inquiries. You’ll balance folios, coordinate with housekeeping, and provide local recommendations with a smile.

Requirements include a high school diploma and solid computer/cash handling skills. This is a full-time on-site role with today’s benefits, including health, dental, vision, life insurance, and a 401k plan.