Front Desk Guest Experience Specialist

PM Hotel Group; Las Vegas (NV); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

The English Hotel in Las Vegas, NV seeks a friendly Guest Service Agent to be the face of our front desk. You will greet guests, check them in/out, share local recommendations, and ensure exceptional service throughout their stay.

Requirements include a High School diploma (or equivalent) and 3–6 months of related experience. The role may require nights, weekends, and holidays with flexible scheduling; benefits include competitive pay and hotel discounts.

Qualifications

• High School diploma or equivalent required.
• 3–6 months of related experience preferred.
• People-person with friendly demeanor and strong communication skills.

Responsibilities

• Greet guests and manage check-in/check-out at the front desk.
• Provide accurate local information and recommendations to guests.
• Handle guest requests and inquiries with professionalism and courtesy.
• Use databases, computers, and property management systems efficiently to support front desk operations.

Skills

Front desk

Customer service

Cash handling

Communication

Education

High School diploma or equivalent

Tools

Databases

Property management systems

Computers

Job description

The English Hotel in Las Vegas, NV seeks a friendly Guest Service Agent to be the face of our front desk. You will greet guests, check them in/out, share local recommendations, and ensure exceptional service throughout their stay.

Requirements include a High School diploma (or equivalent) and 3–6 months of related experience. The role may require nights, weekends, and holidays with flexible scheduling; benefits include competitive pay and hotel discounts.