Front Desk & Guest Experience Specialist

Hamister-Group,-LL; Evansville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Courtyard Evansville by Hamister-Group,-LL is seeking a friendly Guest Services Representative to greet guests, assist with check-in and check-out, and create a welcoming lobby experience.

This position requires excellent communication, reliability, and the ability to handle reservations, payments, and guest requests; weekend and holiday shifts may be required to ensure smooth front-desk operations.

Qualifications

• Customer service or hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly, and reliable.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Welcome guests and assist with check-in/check-out.
• Handle reservations, payments, and guest requests.
• Answer phones and provide information.
• Address guest concerns professionally.
• Maintain a clean, welcoming front desk.

Skills

Customer service

Communication

Interpersonal skills

Job description

Courtyard Evansville by Hamister-Group,-LL is seeking a friendly Guest Services Representative to greet guests, assist with check-in and check-out, and create a welcoming lobby experience.

This position requires excellent communication, reliability, and the ability to handle reservations, payments, and guest requests; weekend and holiday shifts may be required to ensure smooth front-desk operations.