Guest Services Representative - Courtyard Evansville

Hamister-Group,-LL; Evansville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Courtyard Evansville by Hamister-Group,-LL is seeking a friendly Guest Services Representative to greet guests, assist with check-in and check-out, and create a welcoming lobby experience.

This position requires excellent communication, reliability, and the ability to handle reservations, payments, and guest requests; weekend and holiday shifts may be required to ensure smooth front-desk operations.

Qualifications

• Customer service or hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly, and reliable.
• Ability to work flexible shifts, including weekends and holidays.

Responsibilities

• Welcome guests and assist with check-in/check-out.
• Handle reservations, payments, and guest requests.
• Answer phones and provide information.
• Address guest concerns professionally.
• Maintain a clean, welcoming front desk.

Skills

Customer service

Communication

Interpersonal skills

Job description

The Courtyard Evansville is hiring friendly and dependable Guest Services Representatives to provide excellent service to our hotel guests.

Responsibilities:

• Welcome guests and assist with check-in/check-out
• Handle reservations, payments, and guest requests
• Answer phones and provide information
• Address guest concerns professionally
• Maintain a clean, welcoming front desk

Qualifications:

• Customer service or hospitality experience preferred
• Excellent communication and interpersonal skills
• Professional, friendly, and reliable
• Ability to work flexible shifts, including weekends and holidays