Guest Experience Specialist

Mr C. Hotels; Evansville (IN); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hampton Inn Evansville is seeking a friendly front desk associate to welcome guests, check them in/out, and handle payments with accuracy. You will assist with reservations and ensure guest satisfaction in a collaborative team environment.

The role requires good communication, computer skills, and the ability to work varied shifts, including nights and weekends, in a hotel setting. Join a team dedicated to creating positive guest experiences.

Qualifications

• High work ethic and self-initiative.
• May work varying schedules including nights, weekends, and holidays.
• Enjoy working as part of a team that provides great guest experiences.
• Ability to work in an office environment.
• Strong keyboarding and computer skills.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately and know the Front Office system.
• Handle cash, checks, and card payments correctly.
• Manage reservations and block rooms for special requests.
• Understand hotel rates, discounts, and cancellation procedures.

Skills

Team player

Flexibility

Strong work ethic

Effective communicator

Job description

Hampton Inn Evansville is seeking a friendly front desk associate to welcome guests, check them in/out, and handle payments with accuracy. You will assist with reservations and ensure guest satisfaction in a collaborative team environment.

The role requires good communication, computer skills, and the ability to work varied shifts, including nights and weekends, in a hotel setting. Join a team dedicated to creating positive guest experiences.