Front Desk & Guest Experience Specialist

Altitude Trampoline Park; Appleton (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Altitude Trampoline Park in Appleton, WI is seeking a Front Desk Team Member to create memorable guest experiences at the park hub. You will provide essential information, fulfill requests, and help resolve issues with a friendly, professional attitude.

Responsibilities include booking jump sessions, operating the POS system, greeting guests, promoting packages, and maintaining a clean, welcoming environment while ensuring safety guidelines are followed.

Qualifications

• Weekend availability required.
• High energy and professional attitude.
• Excellent organizational and multitasking skills.

Responsibilities

• Represent Altitude Trampoline Park with a professional attitude.
• Enforce park rules in a friendly, professional manner.
• Attend scheduled staff meetings.
• Accurately book, change, and cancel jump appointments.
• Operate the POS system and process sales transactions.
• Greet guests and provide information about the park.
• Promote birthday packages, sessions, and discounts.
• Maintain a clean, organized work area.
• Communicate any issues to management and follow safety guidelines.

Skills

High energy

Professional attitude

Strong organizational skills

Weekend availability

POS system proficiency

Tools

POS system

Job description

Altitude Trampoline Park in Appleton, WI is seeking a Front Desk Team Member to create memorable guest experiences at the park hub. You will provide essential information, fulfill requests, and help resolve issues with a friendly, professional attitude.

Responsibilities include booking jump sessions, operating the POS system, greeting guests, promoting packages, and maintaining a clean, welcoming environment while ensuring safety guidelines are followed.