Front Desk Guest Experience Pro

Aimbridge Hospitality; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Coverage

Disability Income

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality's Homewood Suites Lake Mary in Lake Mary, FL is seeking a Front Desk Agent to deliver warm welcomes, efficient check-ins, and memorable guest experiences.

As the face of the hotel, you will handle reservations, guest requests, and room arrangements with a focus on accuracy, courtesy, and teamwork. Prior hospitality software experience and a positive, proactive attitude are valued.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office Suite.

Responsibilities

• Guest Service Superstar: deliver warm, top-tier service that makes guests feel at home.
• Communication Champ: convey messages clearly and coordinate with the team.
• Quick-Thinking Problem Solver: resolve issues promptly to ensure guest satisfaction.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma or Equivalent

Tools

Hotel Management Software

Microsoft Office

Job description

Aimbridge Hospitality's Homewood Suites Lake Mary in Lake Mary, FL is seeking a Front Desk Agent to deliver warm welcomes, efficient check-ins, and memorable guest experiences.

As the face of the hotel, you will handle reservations, guest requests, and room arrangements with a focus on accuracy, courtesy, and teamwork. Prior hospitality software experience and a positive, proactive attitude are valued.