Front Desk & Guest Experience Lead - Swim School

Emler Swim School; Round Rock, Northern (TX, KY); Hybrid; USD 18,000 - 23,000; Part time

Benefits offered by this job

Tuition reimbursement

Referral bonus

Pay raises

Wellness program

Aflac insurance plans

LifeMart discounts

401(k) voluntary

Paid sick leave

Job summary

Emler Swim School in Round Rock, TX seeks a Front Desk Associate to greet families, manage enrollments and payments, and support swim instructors. You will guide parents through schedules, answer questions, and help children feel excited when they arrive.

This role emphasizes energy, organization, and reliable teamwork in a welcoming facility. Ideal candidates are outgoing, able to stay organized during busy times, and comfortable on their feet.

Qualifications

• Love greeting people with a smile and positive energy.
• Can chat easily with kids and parents.
• Stay organized even when things get busy.
• Enjoy working with a team and pitching in wherever needed.
• Are dependable and ready to stick to a set schedule.
• Don't mind being active on your feet throughout your shift.

Responsibilities

• Greeting customers with a smile and helping them feel at home.
• Managing student enrollments, processing payments, and keeping things organized.
• Answering questions and supporting parents with lesson schedules and registrations.
• Learning our swim curriculum to confidently guide families through the process.
• Using creativity and empathy to solve customer challenges with a can-do attitude.
• Working a consistent schedule that includes evenings and weekends.

Skills

Greeting customers

Kids & parent communication

Organization

Team player

Dependability

Active on feet

Job description

Emler Swim School in Round Rock, TX seeks a Front Desk Associate to greet families, manage enrollments and payments, and support swim instructors. You will guide parents through schedules, answer questions, and help children feel excited when they arrive.

This role emphasizes energy, organization, and reliable teamwork in a welcoming facility. Ideal candidates are outgoing, able to stay organized during busy times, and comfortable on their feet.