Front Desk & Guest Experience Host

BENCHMARK; Fort Wayne, Northern (IN, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

The Bradley, Fort Wayne, operated by Pyramid Global Hospitality, seeks a Front Desk Agent to greet guests and manage check-ins with warmth and efficiency. You will be the first point of contact, sharing local tips and hotel information to ensure a memorable stay.

Ideal candidates are friendly, possess strong communication skills, and can thrive in a fast-paced environment. Weekend shifts are required, and you will work on-site at 204 W Main St, Fort Wayne, IN 46802, contributing to a welcoming

Qualifications

• High school diploma or equivalent.
• Outgoing, engaging personality with excellent communication.
• Ability to work in a fast-paced hospitality environment.
• Must be available to work weekends and holidays.

Responsibilities

• Check guests in and out, handling payments and room assignments.
• Provide information about hotel services and local area.
• Respond to guest inquiries and resolve issues with courtesy.
• Maintain lobby cleanliness and professional appearance.
• Coordinate with other departments to fulfill guest requests.
• Follow safety and cash handling procedures.

Skills

Customer service

Communication

Computer skills

Friendly personality

Weekend availability

Education

High school diploma or equivalent

Job description

The Bradley, Fort Wayne, operated by Pyramid Global Hospitality, seeks a Front Desk Agent to greet guests and manage check-ins with warmth and efficiency. You will be the first point of contact, sharing local tips and hotel information to ensure a memorable stay.

Ideal candidates are friendly, possess strong communication skills, and can thrive in a fast-paced environment. Weekend shifts are required, and you will work on-site at 204 W Main St, Fort Wayne, IN 46802, contributing to a welcoming