Front Desk / Guest Experience Coordinator

Station Salon; Encinitas (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Employee discounts on products

Supportive team culture

Opportunities for growth and education

Job summary

Station Salon in Encinitas is seeking a Front Desk / Guest Experience Coordinator to be the first point of contact for guests. Responsibilities include greeting clients, managing appointments, and supporting stylists to ensure a smooth operation.

The ideal candidate will be a positive team player with excellent communication skills, available for evenings and weekends. This role offers competitive hourly pay, employee discounts, and opportunities for growth in a beautiful salon environment.

Qualifications

• Positive team player with a love for helping people.
• Reliable and available for evenings and weekends.
• Experience in retail, hospitality, or salon environments is a plus.

Responsibilities

• Greet and check in all guests with a friendly smile.
• Manage phone calls, text messages, and appointment scheduling.
• Support stylists and management with daily operations.
• Handle transactions and product sales.

Skills

Excellent communication skills

Multitasking

Attention to detail

Professionalism

Team player

Tools

Salon booking software

Job description

Front Desk / Guest Experience Coordinator

Join the heart of Station Salon + Boutique!

We’re looking for a friendly, organized, and upbeat individual to be the first face our guests see and the last smile they remember. Our front desk team is the heart of our hair salon and keep the salon running smoothly — welcoming clients, managing appointments, supporting our stylists, and creating a five-star experience from start to finish.

What We’re Looking For

• Positive, team player with a love for help people
• Excellent communication and multitasking skills
• Strong attention to detail and professionalism
• Comfortable working in a fast-paced environment
• Reliable and available for evenings and weekends
• Experience in retail, hospitality, or salon environments (a plus)
• Experience with salon booking software (a plus)

Responsibilities

• Greet and check in all salon + boutique guests with a friendly smile
• Manage phone calls, text messages, and appointment scheduling
• Support stylists and management with daily operations
• Handle transactions, product sales, and retail merchandising
• Maintain cleanliness and flow of the front desk and boutique area
• Assist with social media content, client communication, and events
• Deliver an exceptional client experience that reflects the Station brand
• Competitive hourly pay + retail incentives
• Opportunities for growth and education within the company
• Employee discounts on products, services, and boutique items
• Supportive, positive team cultureBeautiful salon environment in the heart of Encinitas

Let’s make something groovy

Book online in sixty seconds, or call us for a free consultation and we’ll dream up the look together.