Front Desk

Parlour At The Point; Santa Cruz (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Parlour At The Point is looking for a Front Desk, Guest Experience + Social Media Coordinator who wants to work in a fun, lively salon where there’s always something happening. If you love getting dressed for work, talking to people, staying busy, organizing all the little details, AND you have an eye for the hair and beauty moments worth capturing, you’ll probably love this job.

You’ll be the person at the center of the salon making sure the day feels GOOD, the space looks beautiful, and the

Qualifications

• Truly enjoy people and making them feel taken care of.
• Organized, punctual and able to juggle multiple tasks.
• Appreciate a clean, beautiful space.
• Eye for hair, beauty and shareable moments.
• Take initiative and enjoy figuring things out.
• Love fashion and beauty in a creative environment.

Responsibilities

• Greet guests, check them in and ensure they have what they need.
• Manage front desk schedule and keep the day on time.
• Assist stylists by anticipating next steps and where to jump in.
• Answer calls/texts and handle booking questions.
• Schedule appointments and confirm next visits.
• Capture hair moments with photos/videos and edit for social.
• Keep the salon clean and organized; stock front desk and guest areas.
• Monitor energy and ambiance of the space.

Skills

People skills

Organized

Time management

Social media

Photo editing

Communication

Fashion & beauty

Job description

LOVE PEOPLE, FASHION + A FAST-PACED ENVIRONMENT? We might be looking for you.

Parlour At The Point is looking for a Front Desk, Guest Experience + Social Media Coordinator who wants to work in a fun, lively salon where there's always something happening.

If you love getting dressed for work, talking to people, staying busy, organizing all the little details, AND you have an eye for the hair and beauty moments worth capturing, you'll probably love this job.

You're the person at the center of the salon making sure the day feels GOOD, the space looks beautiful, and the world gets a peek at what it feels like to be here.

WHAT YOUR DAY LOOKS LIKE:

At the front desk:

• Greeting guests and making them feel instantly welcome
• Checking guests in, getting them settled and making sure they have everything they need
• Keeping an eye on the schedule and helping the day stay on time
• Helping stylists stay one step ahead: knowing who's coming next, what needs to happen and where you can jump in
• Answering calls, texts and booking questions with confidence and warmth
• Scheduling appointments and helping guests understand what to book
• Checking guests out and making sure their next appointment is taken care of

Capturing the moments:

• Knowing which hair moments people want to see: the color reveal, the blowout bounce, the before-and-after, the reaction
• Snapping photos and filming short in-salon clips of our team, our work and our spaceDoing quick, simple edits so those moments look as good online as they do in person
• Sharing them to our Stories so followers feel like they're right here with us
• Bringing fun ideas for showing off our day-to-day

Taking care of the space:

• Keeping the salon clean, fresh and ready for guests
• Stocking and organizing the front desk, retail and guest areas
• Staying on top of drinks, music and the overall energy of the space

YOU'LL BE A GREAT FIT IF YOU:

• Truly enjoy people and making them feel taken care of
• Are organized, punctual and comfortable juggling a few things at once
• Appreciate a clean, beautiful space
• Have an eye for hair, beauty and the little moments worth sharing
• Take initiative and enjoy figuring things out
• Love fashion, beauty and being in a creative environment

THE SCHEDULE:

We're currently looking for someone available Tuesdays and Wednesdays for 8-10-hour workdays, with the possibility of adding more days down the line!