Front Desk & Guest Experience Concierge

SBG Hospitality LLC; Versailles (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

SBG Hospitality LLC in Versailles, Kentucky, seeks a passionate Guest Service Associate to deliver a high level of hospitality and guest satisfaction. This role involves ensuring all aspects of a guest's experience are seamless, from reservations to departure.

The ideal candidate will have at least 2 years of experience in luxury customer service, a valid driver’s license, and proficiency in English. Responsibilities include accommodating special requests and collaborating effectively with team members.

Qualifications

• Minimum of two years in guest/customer service for luxury goods.
• Valid driver's license for assisting in parking vehicles.
• Ability to lift up to 25 lbs and push luggage carts.

Responsibilities

• Ensure a seamless guest experience from arrival to departure.
• Handle special requests for guests, going beyond standard protocol.
• Collaborate with co-workers to meet guest needs.

Skills

Customer service

Hospitality

Interpersonal skills

Microsoft Excel

Microsoft Word

Education

Experience in luxury goods or services

Job description

SBG Hospitality LLC in Versailles, Kentucky, seeks a passionate Guest Service Associate to deliver a high level of hospitality and guest satisfaction. This role involves ensuring all aspects of a guest's experience are seamless, from reservations to departure.

The ideal candidate will have at least 2 years of experience in luxury customer service, a valid driver’s license, and proficiency in English. Responsibilities include accommodating special requests and collaborating effectively with team members.