Front Desk Guest Experience Associate (Part-Time, Flexible)

Remington-Hospitality-; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Memphis Marriott East is seeking a part-time Front Desk Clerk to warmly greet guests, manage check-in/check-out, and handle daily front desk operations with accuracy and professionalism.

The role requires knowledge of reservations, cash handling, and room-blocking for special requests, in a fast-paced hotel environment. Teamwork and reliability are essential for delivering exceptional guest experiences.

Qualifications

• Need strong communication and guest service focus.
• Ability to work as part of a team to deliver great guest experiences.
• Comfort with cash handling and basic financial transactions.
• Able to navigate reservations and front desk procedures efficiently.

Responsibilities

• Greet guests and check them in/out promptly and professionally.
• Post charges accurately and maintain correct transactions.
• Maintain working knowledge of front office systems and daily operations.
• Handle cash, checks, and card information securely and accurately.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates, discounts, and cancellation procedures.

Skills

Communication

Teamwork

Cash handling

Organizational skills

Tools

Front Office systems

Job description

Memphis Marriott East is seeking a part-time Front Desk Clerk to warmly greet guests, manage check-in/check-out, and handle daily front desk operations with accuracy and professionalism.

The role requires knowledge of reservations, cash handling, and room-blocking for special requests, in a fast-paced hotel environment. Teamwork and reliability are essential for delivering exceptional guest experiences.