Front Desk Clerk(Part Time-Flex)- Memphis Marriott East

Remington-Hospitality-; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Memphis Marriott East is seeking a part-time Front Desk Clerk to warmly greet guests, manage check-in/check-out, and handle daily front desk operations with accuracy and professionalism.

The role requires knowledge of reservations, cash handling, and room-blocking for special requests, in a fast-paced hotel environment. Teamwork and reliability are essential for delivering exceptional guest experiences.

Qualifications

• Need strong communication and guest service focus.
• Ability to work as part of a team to deliver great guest experiences.
• Comfort with cash handling and basic financial transactions.
• Able to navigate reservations and front desk procedures efficiently.

Responsibilities

• Greet guests and check them in/out promptly and professionally.
• Post charges accurately and maintain correct transactions.
• Maintain working knowledge of front office systems and daily operations.
• Handle cash, checks, and card information securely and accurately.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates, discounts, and cancellation procedures.

Skills

Communication

Teamwork

Cash handling

Organizational skills

Tools

Front Office systems

Job description

Front Desk Clerk(Part Time-Flex)- Memphis Marriott East

#26-2859

Location Description

5795 Poplar Avenue, Memphis, Tennessee 38119

Discover Blues City from the luxury and comfort of Marriott Memphis East. Our upscale hotel in Memphis, TN offers easy access to the city's most popular attractions, including Graceland, Downtown Memphis, Beale Street, the University of Memphis and FedExForum, home of the Memphis Grizzlies.

Job Description

What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Location

Memphis Marriott-MEM

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Part-time

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