Front Desk Guest Experience Associate

druryhotels; Wichita (KS); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling and paid time off

Hotel discounts and free room nights

Mentorship and internal promotions

Job summary

Drury Plaza Hotel Wichita is seeking a friendly, organized Front Desk team member to greet guests, handle check-in/check-out, and support breakfast and Kickback service. You will promote hotel programs, maintain guest records, and resolve guest concerns with a positive, professional attitude.

The role emphasizes attentiveness, multitasking, and teamwork in a fast-paced environment, with opportunities for growth and a strong benefits package highlighted by the employer.

Qualifications

• Warm and friendly demeanor required.
• Attention to detail when handling tasks.
• Experience with money handling and office machines is a plus.
• Ability to speak and follow directions in English.

Responsibilities

• Greet guests warmly and assist at check-in/check-out.
• Promote programs, maintain guest records, and resolve issues.
• Assist with breakfast and Kickback service, including setup and service.
• Maintain high integrity and hospitality reflecting Drury culture.

Skills

Warm and friendly demeanor

Attention to detail

Cash handling and money handling

English communication

Multitasking

Job description

Drury Plaza Hotel Wichita is seeking a friendly, organized Front Desk team member to greet guests, handle check-in/check-out, and support breakfast and Kickback service. You will promote hotel programs, maintain guest records, and resolve guest concerns with a positive, professional attitude.

The role emphasizes attentiveness, multitasking, and teamwork in a fast-paced environment, with opportunities for growth and a strong benefits package highlighted by the employer.