Front Desk & Guest Experience Specialist | Flexible Schedule

Drury Hotels Company; Cape Girardeau (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling

Hotel discounts & free room nights

401(k) matching

Career development

Job summary

Drury Hotels invites applications for a Guest Service Agent at the Drury Inn & Suites in Cape Girardeau, MO. This on-site, part-time role focuses on delivering warm, efficient guest service at check-in/out, promoting programs, handling cash, and ensuring guest satisfaction.

The position includes responsibilities for breakfast and evening Kickback service with a professional, friendly attitude. Qualified candidates are personable, organized multitaskers with strong English communication skills,

Qualifications

• Warm and friendly manner in relating to and interacting with the public (front desk and guest interactions).
• Demonstrated attention to detail while handling multiple tasks.

Responsibilities

• Check guests in and out at the front desk.
• Promote hotel programs and maintain guest records.
• Handle cash, make change, and monitor guest satisfaction.
• Resolve guest issues and provide problem resolution.
• Assist with breakfast service and Kickback service (evening).
• Present a courteous, friendly service attitude and promote the Drury culture.

Skills

Customer service

Multitasking

Attention to detail

English proficiency

Tools

Office machines

Job description

Drury Hotels invites applications for a Guest Service Agent at the Drury Inn & Suites in Cape Girardeau, MO. This on-site, part-time role focuses on delivering warm, efficient guest service at check-in/out, promoting programs, handling cash, and ensuring guest satisfaction.

The position includes responsibilities for breakfast and evening Kickback service with a professional, friendly attitude. Qualified candidates are personable, organized multitaskers with strong English communication skills,