Front Desk & Guest Experience Agent - Bonus Eligible

Kalyan Hospitality; Colonial Heights (VA); On-site; USD 18,000 - 26,000; Part time

Job summary

Hampton Inn & Suites Dupont in Dupont, WA is seeking a courteous Front Desk Agent for a part-time role. You will greet guests, check them in/out, answer questions, process payments, and coordinate with housekeeping to ensure smooth stays.

The ideal candidate has a high school diploma, good communication and computer skills, and the ability to work weekends and holidays. Join a team dedicated to welcoming guests and upholding the brand’s reputation for hospitality.

Qualifications

• High school diploma or equivalent.
• Customer service or hospitality experience preferred.
• Basic computer skills and familiarity with reservation systems.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet guests upon arrival to create a positive first impression.
• Handle check-in and check-out using the hotel's system.
• Answer guest inquiries and requests promptly.
• Process guest payments and issue receipts.
• Coordinate with housekeeping and maintenance to fulfill requests.
• Provide information about hotel services and local attractions.
• Maintain a clean front desk area.
• Follow hotel policies and safety standards.

Skills

Customer service

Communication

Reservation systems

Basic computer skills

Flexibility

Education

High school diploma or equivalent

Tools

Reservation system software

Job description

Hampton Inn & Suites Dupont in Dupont, WA is seeking a courteous Front Desk Agent for a part-time role. You will greet guests, check them in/out, answer questions, process payments, and coordinate with housekeeping to ensure smooth stays.

The ideal candidate has a high school diploma, good communication and computer skills, and the ability to work weekends and holidays. Join a team dedicated to welcoming guests and upholding the brand’s reputation for hospitality.