Front Desk & Guest Concierge — Resort Hospitality Pro

The Essex Resort & Spa; Essex Junction (VT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare options

Career advancement

Employee discounts

On-site fitness facility

Job summary

The Essex Resort & Spa in Essex Junction, VT, seeks a Front Desk Agent to be the welcoming face of the property. You will manage check-in/check-out, handle guest inquiries, and assist with reservations while delivering warm, efficient service that reflects the resort’s hospitality excellence.

Join a team dedicated to guest satisfaction, with opportunities for growth and ongoing training. This role combines professional responsibility with a genuine passion for creating memorable experiences for

Qualifications

• High school diploma or equivalent required.
• Excellent English communication and friendly demeanor.
• Ability to handle cash and maintain accuracy.
• Experience in hospitality front desk is a plus.

Responsibilities

• Check guests in and out efficiently and warmly.
• Process charges, cash receipts, and hotel banking with accuracy.
• Enter/update group and individual reservations in the system.
• Provide concierge guidance on local attractions and services.

Skills

Customer service

Cash handling

Reservations

Education

High school diploma or equivalent

Job description

The Essex Resort & Spa in Essex Junction, VT, seeks a Front Desk Agent to be the welcoming face of the property. You will manage check-in/check-out, handle guest inquiries, and assist with reservations while delivering warm, efficient service that reflects the resort’s hospitality excellence.

Join a team dedicated to guest satisfaction, with opportunities for growth and ongoing training. This role combines professional responsibility with a genuine passion for creating memorable experiences for