Front Desk & Guest Care Specialist

Concord Hospitality Brand; Piscataway Township (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical plans (various levels)

Prescription discounts

Vision/dental coverage

401K retirement program

Life Insurance

Verizon Wireless discount

Education assistance programs

Tuition savings

Job summary

Concord Hospitality Brand seeks Front Desk Clerk/Guest Services Clerk for a New Marriott hotel opening soon. Full-time and part-time positions available with evening, overnight, and morning shifts. Weekend availability is required; opening October 1st.

You will warmly greet guests, assist with concierge services, and coordinate with housekeeping and maintenance to ensure a seamless stay. Ideal candidates have strong communication, multitasking, and customer service skills, with knowledge of

Qualifications

• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communications skills.
• Good organizational skills, detail oriented.
• Comfortable working in an environment that requires multitasking.
• Focused on providing exceptional customer service.
• Able to problem solve and resolve issues effectively and efficiently.

Responsibilities

• Ensure an excellent first impression for all guests and potential guests.
• Offer assistance to guests and provide concierge service regarding hotel and the community.
• Ensure guests’ check-in and departure experience is warm and welcoming.
• Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
• Assist in processing laundry.
• Responsible to utilize and follow all Safety and Security procedures.
• Responsible for secure cash handling and processing procedures.
• Manage confidential information for the company and guests.
• Responsible for proper administration for key control.
• Routinely conduct property/security walks.

Skills

Microsoft Office

Guest management systems

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Problem solving

Job description

Concord Hospitality Brand seeks Front Desk Clerk/Guest Services Clerk for a New Marriott hotel opening soon. Full-time and part-time positions available with evening, overnight, and morning shifts. Weekend availability is required; opening October 1st.

You will warmly greet guests, assist with concierge services, and coordinate with housekeeping and maintenance to ensure a seamless stay. Ideal candidates have strong communication, multitasking, and customer service skills, with knowledge of