Front Desk Clerk

Concord Hospitality Enterprises; Piscataway Township (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical plans

401K retirement program

Group life insurance

Disability programs

Verizon discount

Education assistance programs

Weekend availability

Job summary

Concord Hospitality Enterprises is opening a new Marriott hotel in New Jersey and seeks a Front Desk & Guest Care representative. The role pays $17–$18 per hour with overnight shifts at $18 and requires weekend availability to support the opening rollout.

You will greet guests, assist with concierge services, and ensure a warm check-in and checkout experience while coordinating with housekeeping, maintenance, and operations.

Qualifications

• Familiar with Microsoft Office suite.
• Experience with hospitality guest management systems.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Comfortable multitasking across tasks and teams.
• Dedicated to providing exceptional customer service.
• Able to identify and resolve issues efficiently.

Responsibilities

• Ensure an excellent first impression for guests.
• Assist guests and provide concierge guidance.
• Make check-in and checkout warm and smooth.
• Coordinate with housekeeping, maintenance, sales and operations.
• Assist with laundry processing.
• Follow safety and security procedures.
• Handle cash securely and accurately.
• Protect confidential information and perform key control duties.
• Conduct routine property and security walks.

Skills

MS Office

Guest management systems

Verbal and written communication

Organizational skills

Multitasking

Customer service

Problem solving

Tools

MS Office

Guest management software

Job description

Description

New Marriott hotel Opening Soon! Front Desk & Guest Care $17-18 per hour

Overnight shift is higher wages at $18

Weekend availability hours required. Opening October 1st.

Role Responsibilities:

• Ensure an excellent first impression for all guests and potential guests.
• Offer assistance to guests and provide concierge service regarding hotel and the community.
• Ensure guests’ check-in and departure experience is warm and welcoming.
• Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
• Assist in processing laundry.
• Responsible to utilize and follow all Safety and Security procedures.
• Responsible for secure cash handling and processing procedures.
• Manage confidential information for the company and guests.
• Responsible for proper administration for key control.
• Routinely conduct property/security walks.

Knowledge, Skills, and Abilities

• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communications skills.
• Good organizational skills, detail oriented.
• Comfortable working in an environment that requires multitasking.
• Focused on providing exceptional customer service.
• Able to problem solve and resolve issues effectively and efficiently.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full-Time Associates Only)

• Competitive Pay
• Great Benefits including various levels of medical plans, prescription discounts plus vision/dental
• 401K Retirement Program with company contribution – FREE MONEY!
• Group Life Insurance equal to your annual salary
• Voluntary Short- and Long-Term Disability Programs
• Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
• Common Oaks Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price
• Weekend availability hours required.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality