Front Desk & Facilities Coordinator

Shield AI; San Francisco (CA); On-site; USD 37,195 - 56,481; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and staff. This on-site role supports day-to-day office and facility operations, ensuring a welcoming and professional environment.

Responsibilities include greeting guests, managing inquiries, coordinating access and conference room bookings, and maintaining a tidy, organized reception area. Collaboration with Facilities, IT, and Security is essential.

Qualifications

• 1–3 years in a front desk or administrative role.
• Strong verbal and written communication skills.
• Proficiency in MS Office or Google Workspace.
• Able to multitask and prioritize in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional demeanor with a customer-service mindset.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression.
• Manage emails and general inquiries, routing as appropriate.
• Coordinate visitor access, badging, and check-in processes.
• Maintain front desk organization, cleanliness, and readiness at all times.
• Schedule meetings and manage conference room bookings.
• Support office operations including mail distribution, deliveries, and supply inventory.
• Coordinate with vendors and service providers as needed.
• Assist with planning and execution of office events and meetings.
• Partner with Facilities, IT, and Security teams to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Communication

Multitasking

Organizational skills

Customer service

Education

High School Diploma

Associate/Bachelor's preferred

Tools

Microsoft Office

Google Workspace

Job description

Shield AI is seeking a Front Desk Coordinator to be the first point of contact for visitors, clients, and staff. This on-site role supports day-to-day office and facility operations, ensuring a welcoming and professional environment.

Responsibilities include greeting guests, managing inquiries, coordinating access and conference room bookings, and maintaining a tidy, organized reception area. Collaboration with Facilities, IT, and Security is essential.