Front Desk & Client Relations Specialist

Chapter 13 Trustee Middle District of Alabama; Temecula (CA); Hybrid; USD 38,000 - 52,000; Full time

Job summary

We are looking for a smart, friendly, and organized Front Desk Officer who will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support. The role includes greeting and assisting clients, managing the reception area, handling calls, maintaining logs, and supporting team operations to ensure a positive client experience.

Candidates should be reliable, professional, and capable of prioritizing tasks in a fast-paced environment while

Responsibilities

• Greet and assist clients and visitors professionally on behalf of the organization.
• Maintain a logbook for all incoming guests and clients.
• Acts as the point of contact between the managers and visitors.
• Answer all incoming calls and take messages.
• Collect, sort, and distribute correspondence.
• Handle customers’ requests and complaints.
• Tracking time and attendance of all staff
• Manage the reception area, ensuring it is tidy, organized, and welcoming.
• Build and maintain strong relationships with new and existing clients.
• Maintain in-depth knowledge of available properties, pricing, and features.
• Provide after-sales support and ensure excellent client satisfaction

Job description

We are looking for a smart, friendly, and organized Front Desk Officer who will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support. The role includes greeting and assisting clients, managing the reception area, handling calls, maintaining logs, and supporting team operations to ensure a positive client experience.

Candidates should be reliable, professional, and capable of prioritizing tasks in a fast-paced environment while