Facilities & Office Operations Coordinator

Shieldai; Wichita (KS); On-site; USD 32,000 - 52,000; Full time

Job summary

Shield AI is seeking a Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. This role manages front desk operations and coordinates essential administrative and facility needs on-site in Newton, Kansas.

Responsibilities include greeting guests, routing inquiries, managing schedules, and coordinating with Facilities, IT, and Security teams. A high school diploma is required, with 1–3 years of front desk or administrative experience preferred, and

Qualifications

• Strong verbal and written communication skills are required.
• Experience in front desk/reception or administrative role is preferred.
• Proficiency with Microsoft Office or Google Workspace.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression.
• Manage emails and general inquiries, routing as appropriate.
• Coordinate visitor access, badging, and check-in processes.
• Maintain office organisation, cleanliness, and readiness at all times.
• Schedule meetings and manage conference room bookings.
• Support office operations including mail distribution, deliveries, and supply inventory.
• Coordinate with vendors and service providers as needed.
• Assist with planning and execution of office events and meetings.
• Partner with Facilities, IT, and Security teams to support workplace needs.
• Maintain accurate records and handle sensitive information with discretion.

Skills

Communication

Customer service

Microsoft Office

Google Workspace

Organization

Multitasking

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Envoy visitor system

Job description

Shield AI is seeking a Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. This role manages front desk operations and coordinates essential administrative and facility needs on-site in Newton, Kansas.

Responsibilities include greeting guests, routing inquiries, managing schedules, and coordinating with Facilities, IT, and Security teams. A high school diploma is required, with 1–3 years of front desk or administrative experience preferred, and