Front Desk Executive

Dutuc; New York (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Dutuc is seeking a professional Front Desk Executive to warmly welcome customers and visitors while supporting customer engagement and daily office activities.

The role is ideal for individuals who enjoy creating positive first impressions, communicating with customers, and providing information about products and services.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Friendly, confident, and professional demeanor.
• Excellent customer service and interpersonal abilities.
• Comfortable interacting with customers in person and by phone.
• Strong organizational and multitasking skills.
• Reliable, adaptable, and detail-oriented.
• Previous front desk, customer service, sales, retail, hospitality, or office experience is a plus but not required.

Responsibilities

• Provide information about products, services, and promotional opportunities.
• Identify customer needs and recommend appropriate solutions.
• Support customer engagement and lead generation activities.
• Support sales opportunities generated through customer interactions.
• Follow up with prospective customers when appropriate.
• Maintain an organized and professional front desk environment.
• Assist with routine administrative and customer service activities.
• Direct customers and visitors to the appropriate team members.
• Collaborate with staff to support smooth daily operations.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Organizational skills

Multitasking

Reliability

Professional demeanor

Education

High school diploma

Job description

About Us

Dutuc represents the way great teams work: calm on the surface, focused underneath and always moving forward. It gives the brand a signature without making it childish.

The duck appears as a guide, a small interaction, a map pin, a support icon and a launch celebration. Enough to be unforgettable. Never enough to distract.

Job Summary

We are seeking a professional and personable Front Desk Executive to welcome customers and visitors while supporting customer engagement and daily office activities. This role is ideal for individuals who enjoy creating positive first impressions, communicating with customers, and providing information about products and services.

Responsibilities

• Provide information about products, services, and promotional opportunities.
• Identify customer needs and recommend appropriate solutions.
• Support customer engagement and lead generation activities.
• Support sales opportunities generated through customer interactions.
• Follow up with prospective customers when appropriate.
• Maintain an organized and professional front desk environment.
• Assist with routine administrative and customer service activities.
• Direct customers and visitors to the appropriate team members.
• Collaborate with staff to support smooth daily operations.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional demeanor.
• Excellent customer service and interpersonal abilities.
• Comfortable interacting with customers in person and by phone.
• Strong organizational and multitasking skills.
• Reliable, adaptable, and detail-oriented.
• Previous front desk, customer service, sales, retail, hospitality, or office experience is a plus but not required.