Front Desk & Enrollment Specialist (Evenings/Weekends)

Goldfish Swim School; Timonium (MD); On-site; USD 16,531 - 20,664; Part time

Job summary

Goldfish Swim School in Timonium, Maryland, is seeking a friendly and detail-oriented Front Desk and Sales Associate. In this part-time role, you’ll greet families, assist with the enrollment process, and manage customer inquiries, ensuring a welcoming atmosphere.

Your ability to communicate effectively will help families feel excited about our programs. Applicants with previous customer service experience are preferred, and you must be prepared to obtain necessary CPR and First Aid certifications.

Qualifications

• Previous customer service or administrative experience preferred.
• Required to obtain CPR, First Aid, and AED certifications.
• Must be available for evening and weekend shifts.

Responsibilities

• Greet every member warmly and make them feel welcomed.
• Answer phones and conduct outbound sales calls.
• Guide families through the registration process.
• Handle customer concerns and complaints professionally.
• Maintain a clean and organized front desk area.

Skills

Customer service skills

Communication skills

Problem-solving skills

Basic computer skills

Job description

Goldfish Swim School in Timonium, Maryland, is seeking a friendly and detail-oriented Front Desk and Sales Associate. In this part-time role, you’ll greet families, assist with the enrollment process, and manage customer inquiries, ensuring a welcoming atmosphere.

Your ability to communicate effectively will help families feel excited about our programs. Applicants with previous customer service experience are preferred, and you must be prepared to obtain necessary CPR and First Aid certifications.