Front Desk & Enrollment Specialist

Goldfish Swim School; Dublin (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Goldfish Swim School in Dublin, OH is seeking a Front Desk and Sales Associate. In this part-time, non-exempt role, you’ll be the welcoming face for members and guide families through enrollment with friendly, proactive service.

You’ll answer phones, handle inquiries, process registrations, and help with merchandise while keeping the front desk tidy. Evening and weekend availability is required to support busy family schedules and membership growth.

Qualifications

• Previous customer service or administrative experience preferred.
• Must be available for evening and weekend shifts.
• CPR, First Aid and AED certifications through Goldfish Swim School required.

Responsibilities

• Greet members and families and check them in.
• Answer phones and conduct outbound sales calls to prospective members.
• Guide families through registration using sales and customer service techniques.
• Handle customer concerns professionally with a solution-driven approach.
• Assist families with merchandise and vending purchases.
• Maintain a clean, organized front desk and lobby area.
• Enforce safety rules and administer first aid when necessary.

Skills

Customer service

Phone communication

Sales

Organization

Job description

Goldfish Swim School in Dublin, OH is seeking a Front Desk and Sales Associate. In this part-time, non-exempt role, you’ll be the welcoming face for members and guide families through enrollment with friendly, proactive service.

You’ll answer phones, handle inquiries, process registrations, and help with merchandise while keeping the front desk tidy. Evening and weekend availability is required to support busy family schedules and membership growth.