Front Desk & Emergency Communications Specialist

Saint Mary of Nazareth Hospital; Chicago (IL); On-site; USD 22,868 - 33,131; Full time

Benefits offered by this job

Paid time off

401K retirement plan

Medical, dental, and vision coverage

Tuition reimbursement

Job summary

A healthcare institution in Chicago is looking for a Switchboard Operator / Receptionist to manage switchboard operations, greet visitors, and monitor hospital alarms. Eligible candidates should possess a high school diploma and have effective communication and customer service skills. Previous experience in a similar role is preferred. This is a full-time position offering competitive compensation and benefits.

Qualifications

• High School Diploma or Equivalent required.
• Previous Operator experience preferred.
• Experience in office or receptionist roles.
• Ability to multi-task and prioritize needs.
• Customer service experience preferred.

Responsibilities

• Answer the switchboard and greet/direct individuals.
• Monitor hospital alarms and understand emergency codes.
• Communicate effectively with the hospital's population.

Skills

Effective written communication

Effective verbal communication

Interpersonal skills

Analytical skills

Problem-solving skills

Customer service experience

Multi-tasking

Prioritization

Education

High School Diploma or Equivalent

Job description

A healthcare institution in Chicago is looking for a Switchboard Operator / Receptionist to manage switchboard operations, greet visitors, and monitor hospital alarms. Eligible candidates should possess a high school diploma and have effective communication and customer service skills. Previous experience in a similar role is preferred. This is a full-time position offering competitive compensation and benefits.