Front Desk & Eligibility Support Coordinator

Three Square; North Las Vegas (NV); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

EAP (Employee Assistance)

403(b) Retirement Plan

PTO & Holidays

Job summary

Three Square is seeking a Benefit Services Front Desk Coordinator to manage front-desk communications and assist with SNAP eligibility prescreening and applications. The role emphasizes friendly client service and accurate data entry in a busy nonprofit environment.

Responsibilities include handling calls and visitors, coordinating referrals with advocates, and supporting office operations while maintaining confidentiality and professionalism in all interactions.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license and ability to use a personal vehicle for Three Square business.
• Bilingual in Spanish preferred.

Responsibilities

• Handle incoming calls, determine caller purpose, and route to appropriate personnel.
• Welcome on-site visitors and direct them to the appropriate person.
• Assist neighbors with SNAP applications and referrals to local food pantries.
• Enter data into Three Square’s system for tracking and reporting.
• Perform general office tasks and manage mail, faxes, and shipments.

Skills

Customer service

MS Office

Verbal communication

Written communication

Professionalism

Education

High School Diploma or equivalent

Tools

MS Office

Windows-based software

Job description

Three Square is seeking a Benefit Services Front Desk Coordinator to manage front-desk communications and assist with SNAP eligibility prescreening and applications. The role emphasizes friendly client service and accurate data entry in a busy nonprofit environment.

Responsibilities include handling calls and visitors, coordinating referrals with advocates, and supporting office operations while maintaining confidentiality and professionalism in all interactions.