Front Desk Dynamo — Pet Parent Experience & Sales

Dogtopia; Arlington (VA); On-site; USD 30,000 - 38,000; Full time

Job summary

Dogtopia is hiring a Front Desk Receptionist in the United States. You will greet customers and their dogs, answer inquiries by phone, text, and email, and help prospective clients learn about daycare and spa packages. This role is high-energy, requiring strong communication and a love for dogs.

As part of our team, you’ll engage Pet Parents, upsell spa and daycare options, and ensure smooth check-ins and check-outs for daily activities. We value teamwork and a positive, can-do attitude.

Qualifications

• You love dogs.
• You’re fast paced, with a strong sense of urgency.
• You thrive when you have multiple challenges on your plate.
• You like meeting and interacting with new people.
• You like to work with others and build a teamwork consensus
• You’re lively, enthusiastic and a very strong communicator.

Responsibilities

• Greet customers and their dogs with energy and enthusiasm.
• Answer questions over the phone, in person, text and email.

Skills

Loves dogs

Fast-paced

People-oriented

Team player

Excellent communicator

Job description

Dogtopia is hiring a Front Desk Receptionist in the United States. You will greet customers and their dogs, answer inquiries by phone, text, and email, and help prospective clients learn about daycare and spa packages. This role is high-energy, requiring strong communication and a love for dogs.

As part of our team, you’ll engage Pet Parents, upsell spa and daycare options, and ensure smooth check-ins and check-outs for daily activities. We value teamwork and a positive, can-do attitude.