Front Desk/Data Entry Specialist

SoTx Facility Services, LLC; Lincoln (MA); On-site; USD 33,000 - 42,000; Full time

Job summary

SoTx Facility Services, LLC is seeking a diligent administrative assistant in Lincoln, MA to perform clerical duties and data entry for government-related tasks.

The role includes front-d desk reception, class scheduling, reminders, training record maintenance, and organization of materials and displays for clients. Experience in military settings and MS Office is preferred.

Qualifications

• High School diploma or equivalent.
• 2 years of customer service experience.
• Strong communication skills.
• 1 year experience with Navy Modernitation.
• Proficient in Microsoft Office Suite applications.
• Knowledge of Microsoft Edge/Chrome web based applications.
• Basic understanding of military protocol and military support group organizations.

Responsibilities

• Candidate will assist the Government in performing various clerical and administrative duties including data entry.
• Input lists, records and other data points into prescribed systems.
• Provide reception services at the front desk including receiving phone calls and greeting visitors.
• Schedule clients for classes.
• Provide reminders to class participants.
• Maintain initial and recurring training requirements.
• Organize and maintain reception area, informational materials, publications, and resource displays.
• Monitor equipment and promptly report any inoperable or malfunctioning equipment.
• Maintain an orderly workspace throughout the day.
• Perform light housekeeping duties to maintain client appearance standards.
• Prepare data reports.
• Additional duties as assigned per government instructions.

Skills

Data entry

Customer service

Strong communication

Military protocol

Education

High School education

Tools

Microsoft Office Suite

Microsoft Edge/Chrome

Job description

Required Duties

• Candidate will assist the Government in performing various clerical and administrative duties including data entry. Specific duties shall include, but are not limited to, the following:


• Input lists, records and other data points into prescribed systems


• Provide reception services at the front desk including receiving phone calls and greeting visitors


• Schedule clients for classes


• Provide reminders to class participants


• Maintain initial and recurring training requirements


• Organize and maintain reception area, informational materials, publications, and resource displays


• Monitor equipment and promptly report any inoperable or malfunctioning equipment


• Maintain an orderly workspace throughout the day.


• Perform light housekeeping duties to maintain client appearance standards.

Required Duties

• Candidate will assist the Government in performing various clerical and administrative duties including data entry. Specific duties shall include, but are not limited to, the following:


• Input lists, records and other data points into prescribed systems


• Provide reception services at the front desk including receiving phone calls and greeting visitors


• Schedule clients for classes


• Provide reminders to class participants


• Prepare data reports


• Maintain initial and recurring training requirements


• Organize and maintain reception area, informational materials, publications, and resource displays


• Monitor equipment and promptly report any inoperable or malfunctioning equipment


• Maintain an orderly workspace throughout the day.


• Perform light housekeeping duties to maintain client appearance standards.

Requirements/Qualifications:

• Minimum of a High School education


• 2 years of customer service experience


• Strong communication skills


• 1 year experience with Navy Modernitation


• Proficient in Microsoft Office Suite applications


• Knowledge of Microsoft Edge/Chrome web based applications


• Basic understanding of military protocol and military support group organizations

Desired Experience:

• Air Force Family Integrated Result Statistical Tracking (AFFIRST) database system experience


• Transition Assistance Program system experience