Front Desk & Customer Service Specialist

Sierra Pacific Company; Town of Medford (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid vacation and holidays

Life insurance

Job summary

Sierra Pacific Industries in Medford, WI is seeking a full-time Receptionist to greet visitors, project a professional company presence, answer a heavy stream of calls, manage email inquiries, and support teams with quoting and order processing. Ideal candidates have excellent verbal and written communication, the ability to multitask, and familiarity with Excel/Word and quoting software.

We offer training, health benefits, a retirement plan with employer contributions, paid vacation and

Qualifications

• Excellent verbal and written communication skills with emphasis on professionalism.
• Able to maintain Company confidentiality.
• Experience with relaying information to customers and company visitors.
• Ability to efficiently multitask, prioritize and problem-solve.
• Familiar with the use of office programs such as Excel, Word, imaging systems and quoting software.
• Dependable and ability to stay on task with minimum supervision.

Responsibilities

• Greet visitors and project a positive company presence.
• Maintain a professional reception area.
• Answer and screen a heavy traffic of incoming calls.
• Manage e-mail inquiries.
• Provide quoting, order processing and other related customer service support to teams.
• Scan documents into document management system.
• Enter data from source documents into computer.

Skills

Verbal and written communication

Multitasking and prioritization

Office software

Confidentiality

Customer service experience

Tools

Excel

Word

Quoting software

Imaging systems

Job description

Sierra Pacific Industries in Medford, WI is seeking a full-time Receptionist to greet visitors, project a professional company presence, answer a heavy stream of calls, manage email inquiries, and support teams with quoting and order processing. Ideal candidates have excellent verbal and written communication, the ability to multitask, and familiarity with Excel/Word and quoting software.

We offer training, health benefits, a retirement plan with employer contributions, paid vacation and