Front Desk Customer Service Representative

Hader Solutions; Saint Peters (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

Hader Solutions in Saint Peters, MO, is seeking a Front Desk Associate to be the friendly first contact for members and guests. You will greet, check in members, answer phones, respond to inquiries, and assist with basic sales while keeping the desk neat and welcoming.

You will also help with class and training schedule support, coordinate with staff, and contribute to a smooth, high-energy club environment that motivates members to participate and stay engaged.

Qualifications

• Friendly, energetic, and professional demeanor.
• Strong communication and customer service skills.
• Ability to multitask in a team-focused setting.
• Positive attitude and passion for fitness.

Responsibilities

• Greet, check in, and assist members and guests
• Answer phones and handle membership questions
• Support basic sales and promote club programs and events
• Keep the front desk clean, organized, and customer-ready
• Assist with class and training schedule support

Skills

Friendly

Customer service

Multitasking

Fitness passion

Job description

Front Desk Associate

Serve as the first point of contact for members and guests in a fast-paced, high-energy fitness environment. You will greet and check in members, answer phones, respond to membership inquiries, and assist with basic sales. Maintain a clean, organized front desk and support club operations by helping with class and training schedule-related needs.

Key Duties

• Greet, check in, and assist members and guests
• Answer phones and handle membership questions
• Support basic sales and promote club programs and events
• Keep the front desk clean, organized, and customer-ready
• Assist with class and training schedule support

Qualifications & Skills

• Friendly, energetic, and professional demeanor
• Strong communication and customer service skills
• Ability to multitask in a team-focused setting
• Positive attitude and passion for fitness