Front Desk & Customer Experience Specialist

Jimmy Jazz; Springfield Township (Delaware County); On-site; USD 21,000 - 22,000; Full time

Job summary

Jimmy Jazz is seeking a friendly Receptionist to be the first point of contact at our Springfield, PA office. You will greet visitors, answer calls, and support daily administrative tasks.

Proficiency in Microsoft Office, good data entry, and strong organization help ensure smooth front-office operations. High school diploma required; full-time, on-site role with a professional, welcoming demeanor.

Qualifications

• High school diploma or equivalent.
• Experience in a customer-facing or administrative role.
• Excellent customer service skills.
• Proficiency with MS Office Suite.

Responsibilities

• Provides exceptional customer service, addressing inquiries and offering support with a positive and helpful attitude.
• Manages a multi-line phone system, directing calls, taking messages, and ensuring timely communication.
• Greets and assists all visitors with professionalism, directing them to the appropriate personnel or areas.
• Utilizes Microsoft Office Suite (Word, Excel, Outlook) to prepare documents, manage schedules, and communicate effectively.
• Performs accurate data entry, maintaining and updating records and information systems.
• Demonstrates strong organizational skills, managing the reception area, scheduling appointments, and maintaining office supplies.
• Drafts clear and concise written communication, including emails, memos, and other correspondence.
• Supports various administrative tasks as needed, contributing to overall office efficiency.

Skills

Customer service

Multi-line phones

Professional demeanor

MS Office Suite

Data entry

Organizational skills

Written communication

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Jimmy Jazz is seeking a friendly Receptionist to be the first point of contact at our Springfield, PA office. You will greet visitors, answer calls, and support daily administrative tasks.

Proficiency in Microsoft Office, good data entry, and strong organization help ensure smooth front-office operations. High school diploma required; full-time, on-site role with a professional, welcoming demeanor.